Legal

Legal Documents

Last Updated: July 2025

1. Who we are

Axis Systems Limited (“Axis”, “we”, “us”, “our”) is a private company incorporated in Ireland (Company No. 721057), with its registered office at Bellard House, Stradbally, Co. Waterford, X42 HF67, Ireland.

Axis provides payment services as a payment service provider (PSP), in cooperation with licensed acquirers.

For the purposes of this Privacy Policy, Axis acts as a data controller under Regulation (EU) 2016/679 (“GDPR”).

2. Contacting us

* Email (preferred): data@axissystems.ie
* Post: Data Protection Officer, Axis Systems Ltd, Bellard House, Stradbally, Co. Waterford X42 HF67, Ireland.
You have the right to lodge a complaint with the Irish Data Protection Commission (www.dataprotection.ie) but we ask that you contact us first.

3. Whose data we process

CategoryTypical dataWhy
Merchants & Prospects (sole traders, partners, directors, authorised representatives)Identity & KYC documents, contact details, bank account details, processing historyOnboarding, AML/CFT checks, contract performance
Cardholders / ConsumersPAN & tokenised card data, transaction amounts, optional email/phone for digital receiptsProcess payments, prevent fraud, provide receipts
Website VisitorsIP address, device/browser data, cookie IDsSite security, analytics, marketing (where consented)

4. Legal bases for processing

We rely on the following legal bases:

  • Contract performance

  • Legitimate interests (e.g. fraud control, service improvement)

  • Compliance with law (e.g. PSD2, AML regulations)

  • Consent (e.g. for non-essential cookies, marketing emails)

5. Data sharing and sub-processors

We may share data when necessary with:

  • Licensed acquiring banks and card schemes

  • Cloud service providers (primary processing within EU region)

  • Fraud screening, AML, and KYC service providers

  • Auditors, legal advisors, and regulators

In line with regulatory requirements, we may share data with sub-processors to comply with AML/KYC obligations. We do not name these processors here but ensure appropriate contractual protections are in place. We also obtain written or e-signed confirmation from our merchants at the time of onboarding.

If data is transferred outside the EEA, we use EU Standard Contractual Clauses or rely on adequacy decisions.

6. Retention

Merchant records are retained for the duration of the merchant relationship + 7 years.

Cardholder transaction logs are retained for 18 months unless a longer retention is required (e.g. chargeback defence, legal requirements).

7. Your rights

You have the following rights under GDPR:

  • Access

  • Rectification

  • Erasure (“Right to be Forgotten”)

  • Restriction of processing

  • Portability

  • Objection

  • Withdraw consent at any time (for processing based on consent)

  • Not to be subject to automated decisions with legal effect

To exercise any right email data@axissystems.ie.

8. Security

Payment data is encrypted in transit (TLS 1.2 or higher) and at rest (AES-256). Cloud environments processing card data are PCI DSS v4.0 Level 1 certified, with regular penetration testing.

What are cookies? – Cookies are small text files that websites store on your device when you visit them. They help websites remember your preferences, understand how you interact with the site, and improve your browsing experience.

Who sets cookies? (set by third parties):

  • First-party cookies (set by Axis Systems):
    Essential cookies for core site functionality (such as session management and security).

  • Third-party cookies (set by third parties):

    • Analytics (Google Analytics 4) — to understand traffic and improve user experience.

    • Embedded video (YouTube) — to display video content.

    • Marketing pixels (e.g. LinkedIn Insight) — for marketing campaigns (with consent).

Cookie Categories

TypePurposeConsent required?Typical lifespan
Strictly necessaryLoad balancing, session management, securityNoSession / up to 1 day
AnalyticsSite usage statistics and improvementsYes1-13 months
MarketingTailored advertising on third-party platformsYes1-6 months

 (Exact lifespans shown on our cookie consent banner.)

Managing Cookies

You can manage your cookie preferences through our site’s cookie banner or by adjusting your browser settings. Blocking some cookies may affect site functionality.

Contact 

For any questions about this Cookie Policy, contact us at:  data@axissystems.ie.

PLEASE READ CAREFULLY BEFORE USING THIS SITE

  1. About us – The site https://axissystems.ie (“Site”) is operated by Axis Systems Ltd (Irish reg. 721057). 

  2. Acceptance – By using the Site you accept these terms; if you do not agree, do not use the Site.

  3. Other applicable terms – Privacy Policy, Cookie Policy, Acceptable Use Policy.

  4. Changes – We may amend these terms or the Site at any time; continued use indicates acceptance.

  5. Access & Availability – The Site is provided free of charge “as is”; we do not guarantee it will always be available.

  6. Account security – Keep any password confidential; we may disable credentials if we suspect misuse.

  7. Intellectual property – All IP on the Site belongs to Axisco Limited or its licensors; personal, non‑commercial viewing permitted; no further use without licence.

  8. No reliance – Content is for general information only; obtain professional advice before acting on it.

  9. Links – Links to third‑party sites are for information only; we have no control over their content.

  10. Liability – Nothing excludes liability for fraud or death/personal injury caused by negligence. Otherwise, to the fullest extent permitted by law, Axis disclaims all implied warranties and will not be liable for indirect or consequential losses. Website Draft Legal

  11. Governing law – Irish law applies; Irish courts have exclusive jurisdiction unless you are a consumer resident elsewhere in the EEA in which case mandatory local protections apply.

1. About us

This Site (https://axissystems.ie) is operated by Axis Systems Limited (Irish company number 721057), registered office: Bellard House, Stradbally, Co. Waterford, X42 HF67, Ireland.

2. Acceptance of this policy

By using the Site, you accept this Acceptable Use Policy and agree to comply with it. If you do not agree, you must not use the Site.

3. Other applicable terms

This policy forms part of our wider legal terms, including:

  • Our [Privacy Policy]

  • Our [Cookie Policy]

  • Our [Website Terms & Conditions of Use]

4. Prohibited Behaviours

You must not use this Site:

  • In any unlawful manner, or for any unlawful purpose

  • To harm or attempt to harm others

  • To send unsolicited marketing (“spam”)

  • To knowingly introduce viruses or other harmful code

  • To attempt to gain unauthorised access to the Site, its servers, or connected systems

  • To disrupt or impair the Site or services

5. Interactive Services

Where interactive services (such as contact forms or chat) are provided, we may moderate them but accept no liability for third-party contributions.

6. Content Standards

All contributions to the Site (if permitted) must:

  • Be accurate (for facts)

  • Be genuinely held (for opinions)

  • Comply with applicable laws

  • Not be defamatory, obscene, hateful, or discriminatory

  • Not promote illegal activity or infringe intellectual property rights

7. Enforcement

We may take any action we deem appropriate in response to violations, including:

  • Removing content

  • Restricting access to the Site

  • Legal action

8. Governing Law

This Acceptable Use Policy is governed by Irish law.
The Irish courts shall have exclusive jurisdiction, except where mandatory consumer protections apply in your country of residence.

This Site (https://axissystems.ie) is operated by Axis Systems Limited (Irish company number 721057), registered office: Bellard House, Stradbally, Co. Waterford, X42 HF67, Irelandu

Axis Systems

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